Letter 1
Self-introduction
Dear Sirs,
Through the courtesy of the Chamber of Commerce in Tokyo, we have learned that you have been supplying the best quality foods all over the world, and we are sure there is a large demand for various exotic foods in our country. We are writing to you in the hope of establishing business relations with you.
We are the largest food trading company in Japan with offices or representatives in all major cities and towns in the country. We have been importing a large variety of foods from Europe and the U.S.A. and consider that we have considerable experience in this field.
A bright prospect for your products in our market is foreseeable, We look forward to hearing from you and assure you of our close cooperation at all times.
Yours faithfully,
X X X
Letter2
Making an Enquiry
Gentlemen:
Please be informed that one of our clients is in the marked for peanuts. It will be highly appreciated if you could quote us your rock-bottom prices for the same, with indication of date of shipment.
We would like to stress the point that the peanuts enquired for are handpicked Shandong peanuts, 2001 crop and packed in new gunny bags of 100 kgs each. Meanwhile, the goods should be surveyed by a certified public surveyor as to their quality and weight.
In order to facilitate our mutual business, it is hoped that you would airmail us the soonest possible your proforma invoice for 2,000 tons of the above commodity with prices on CFR Genoa basis, so that we could get our client’s confirmation.
Your prompt reply would be appreciated.
Sincerely yours,
X X X
Letter3
Reply to an Enquiry
Dear Sirs,
Your enquiry for Pens has been passed on us for attention by our Commercial Counselor’s office in your country.
We specialize in producing Hero Brand Pens of various types, with a history of 64 years. The enclosed catalogue will make you acquainted with some of our products.
In particular, we recommend and quote for the following types which have met with warm reception in the Middle East market and, we are sure , will be of interest to you.
Art No. |
Name of Commodity |
Specifications |
Prices(per dz) |
Type 200
Type 13 Type 251 |
Twin Gift Set
High Grade Golden Pen High Grade Iridium pen |
A fountain pen of 14k gold nib Matches a ballpen. 12k gold nib, Stainless steel cap exposed nib, Aluminum cap, plastic barrel |
US $ 100.50
US $ 52
US $ 36 |
It is understood the above prices are quoted on FOB Shanghai basis and are without engagement, subject to our final confirmation, We’d appreciate payment by confirmed, irrevocable L/C at sight. The goods would be ready for shipment one month from receipt of your written order.
We look forward to your trial order.
Sincerely yours,
X X X
Letter4
Making an Offer
Dear Sirs,
We are in receipt of your letter of Nov. 21, for which we thank you, and to which we have sent you a reply by telex this morning.
You must have noted from our telex that we are in position to make you a firm offer on 250 L/Ts Steel Tubes at £620.00 per L/T CIF Lagos, for shipment to be effected within two months after receipt of your order, and payment is to be made by sight L/C. This offer is subject to your reply reaching here within one week.
As you are aware, there has been an active demand for Steel Tubes in the market. Therefore, it is impossible for us to keep this offer open too long for it will certainly result in increased price, to which we hope you will pay attention, and meanwhile we are expecting your early reply.
Yours faithfully，
X X X
Letter5
Making a Counter-offer
Gentlemen:
Re : Bitter Apricot Kernels 1999 Crop
We are in receipt of your letter of August 14 offering us 60 metric tons of the captioned goods at RMB2,660 per metric ton on the usual terms.
In reply, we regret to inform you that our buyers in Odense find your price much too high. Information indicates that some parcels of Turkish origin have been sold there at a level about ten percent lower than yours.
We do not deny that the quality of Chinese Kernels is slightly better, but the difference in price should, in no case, be as big as ten percent.
To step up trade, we, on behalf of our buyers, counteroffer as follows ,subject to your reply being received here by August 26, our time: “60 metric tons Bitter Apricot kernels, 1999 Crop at RMB 2350 per metric ton on CIFC 2% Odense with transshipment at Copenhagen, other term as per your letter dated 14/8/99”.
As the market is declining, we recommend your immediate acceptance.
Yours truly,
X X X
Letter6
Advising Sb. To Accept a Quotation
Dear Sirs,
We have for acknowledgement your letter of Feb. 27 from which we note that you find our quotation for the abovementioned commodity too high to be acceptable, as the goods of Spanish origin have been offered at a price about 10% lower than ours. While we do not doubt what (ever) you said, we are of the opinion that the quality of the Spanish goods is far from being comparable to ours.
However desirous we are to develop trade between us, we very much regret that we cannot accept your counteroffer. The best we can do is to allow you a 2% reduction in price. We believe if you take the quality into consideration, you will find our quotation most favorable. As our stocks are running low, it is advisable for you to make an immediate decision.
We are looking forward to your favorable reply.
Yours faithfully,
X X X
Letter7
Comparison of Goods
Gentlemen:
We are pleased to learn from China Council for the Promotion of International Trade who informed us that you are in the market for honey.
We wish to inform you that we are specialized in the export of the commodity. Chinese honey is popular with European customers with its special flavor.
As requested, we now enclose our quotation sheet with samples and catalogues to be sent under separate cover. We trust that the quoted price is acceptable to you, which is 10% lower than that of the similar article of Indian origin. A fair comparison in quality between our products and those of other suppliers will convince you of the reasonableness of our quotations.
We would suggest that you send us your trial order as soon as possible, as there is a brisk demand for this article.
Yours faithfully,
X X X
Letter8
Recommendation of a Substitute
Dear Sirs,
We are delighted to receive your letter of November 18 asking whether we can supply you with Art. No.6024. However, we regret to tell you that the said article is not available owing to the rush of orders.
In order to meet your demand, we would recommend an excellent substitute. It is as good as the inquired article in quality, but the price is 25% lower. It has already found a ready market in Asia. We are dead sure it will meet with warm reception in your country as well.
Full details of our export prices and terms of business are enclosed with this letter. Our illustrated catalogues and sales literature are being sent by separate post.
You may be sure of our immediate attention to your order, which we look forward to receiving.
Sincerely yours,
X X X
Dear Sirs,
We have carefully considered your counter-proposal of 20 July to our offer of woolen underwear, but very much regret that we cannot accept it.
The prices quoted in our letter of 18 July leave us with only the smallest margins, and are in fact lower than those of our competitors for goods of similar quality.
The wool used in the manufacture of THERMALINE range undergoes a special patented process, which prevents shrinkage and increases durability, the fact that we are the largest suppliers of woolen underwear in this country is in fact in itself evidence of the good value of our products.
We hope you will give further thought to this matter, but if you then still feel you cannot accept our offer we hope it will not prevent you from approaching us on some future occasion. We shall always be happy to consider carefully any proposals likely to lead to business between us.
Sincerely yours,
X X X
Gentlemen:
Enclosed please find our order No. AB3015, for Canvas Shoes in assorted sizes, colors and designs.
We have decided to accept the 8% discount you offered and terms of payment, viz. Documents against Payment, but would like these terms to be reviewed in the near future.
Would you please send the shipping documents and your sight draft to Northminster Bank (City Branch) Deal Street, Birmingham B3 ISQ?
If you do not have any of the listed items in stock, please do not send substitutes in their place.
We would appreciate delivery within the next six weeks, and look forward to your acknowledgement.
Yours sincerely,
X X X
Enc. : Order form No. AB 3015
Dear Sirs,
We thank you very much for your order of Aug 3. After careful consideration on your request, however, we have come to the conclusion that we cannot but decline the said order.
In order to meet the specifications for your order we would have to install a large amount of special equipment at our plant, and this would not be possible before January next year without interrupting our normal production. This is something we cannot afford to as we will be heavily committed to orders for the rest of the year.
We regret not being in a position to accept your order, but hope that you will understand our situation. Please let us have any other inquiries of yours, as we shall be only too pleased to meet your requirements.
Yours truly,
X X X
Gentlemen:
I am writing to you concerning your Order No AB3523 which you placed five weeks ago. At that time we had expected to be able to complete the order within the delivery date we gave you which was July 5th, but since then we have heard our main supplier of copper has gone bankrupt.
This means that we have to find another supplier who could fulfill all the outstanding contracts we have to complete. As you will appreciate this will take some time, we are confident that we should be able to arrange to get our materials and deliver consignments to our customers by the middle of next month.
We regret the unfortunate situation over which we had no control and apologize for the inconvenience. If you wish to cancel the order it would be quite understandable, but we stress that we will be able to complete delivery by next month and would appreciate it if you could bear with us till then.
Please let us know your decision as soon as possible. Thank you for your consideration.
Yours sincerely,
X X X
Dear Sirs,
Order No. k1236
The above order has now been completed and sent to Zhangjiagang Docks where it is awaiting loading onto SS Eastsea which sails for Kobe, Japan on 25 July and arrives on 29 July.
Once we have the necessary documents we will hand them to Chartered Bank, your bank’s agents here, and they will forward them to the Union Trust Bank in Japan.
We have taken special care to see that the goods have been packed as per your instructions, the six crates being marked with your name, and numbered 1—6. Each crate measures 6ft*4ft*3ft and weighs 5 cwt.
If there is any further information you require, please contact us. Thank you very much for your trial order, and we hope it will lead to further business between us.
Yours faithfully,
X X X
Dear Sirs,
Re: Our Sales Confirmation No. AJ105
The goods under the captioned S/C have already been ready for shipment. The date of delivery is approaching, but we still have not received your covering Letter of Credit to date. Please do your utmost to rush the L/C so as to enable us to effect shipment within the stipulated time.
In order to avoid subsequent amendments, please see to it that the L/C stipulations conform to the terms of the Contract. Moreover, we wish to invite your attention to the fact that the Contract is concluded on FOB Shanghai basis, therefore, your responsibility is to dispatch the vessel to the loading port in due course.
We are looking forward to receiving your L/C soon.
Yours sincerely,
X X X
Dear Sirs,
We have today received L/C No. 2398 covering Order No. 6125.
After checking we have found some discrepancies. Please make the following amendments without the least possible delay:
1. Increase the amount of your L/C by $ 520.
2. Allow partial shipment and transshipment and delete the clause “by direct steamer”.
3. Amend the quantity to read: 15,000 M/T (5% more or less at Sellers’ option).
Please see to it that your amendments reach us by 30 October, otherwise shipment will be further delayed.
Yours faithfully,
X X X
Dear Sirs,
Re: Our Order No.113, Your Sales Contract No. 90 Covering 400 Cases Pottery.
We wish to refer you to our Order No.113 for 400 cases of pottery, from which you will see that this order was placed on CFR basis.
As we now desire to have the shipment insured at your end, we shall be much pleased if you will kindly arrange to insure the same on our behalf against All Risks for 110% of the invoice value, i.e. USD3300.
We shall of course refund the premium to you upon receipt of your debit note or, if you like, you may draw on us at sight for the same.
Yours faithfully,
X X X
Dear Sirs,
Re: Your Order No. 113, our Sales Contract No. 90 Covering 400 Cases Pottery.
We thank you for your letter of June 30, requesting us to effect insurance on the captioned shipment for your account.
We are pleased to confirm having covered the above shipment with the People’s Insurance Co. of China against All Risks for USD3300. The policy will be sent to you in a day or two together with our debit note for the premium.
For your information, this parcel will be shipped on s/s “Fengqing”, sailing on or about the 10th next month.
Yours faithfully,
X X X
Letter 18
Dear Sirs,
Re: Your Sales Confirmation No.100 Covering 500 Cases Toys.
We thank you for your letter dated 21st August in connection with the captioned goods. In reply, we take pleasure in advising you that the confirmed, irrevocable Letter of Credit No.654 for the sum of USD5, 500, has been opened this morning through the First Commercial Bank Ltd., New York.
Upon receipt of the same, please effect shipment of the goods booked by us as soon as possible. We are informed by the local shipping company that s/s “Apollo” is due to sail from your city to our port on or about the 12th September and, if possible, please try your best to ship by that steamer.
Should this trial order prove satisfactory to our customers, we can assure you that repeat orders in increased quantities will be placed. Your close co-operation in this respect will be highly appreciated. In the meantime, we await your shipping advice by fax.
Yours faithfully,
X X X
Letter 19
Dear Sirs,
Re: Your L/C No.456 Contract No.123 Covering 50 Metric Tons Mild Steel Flat Bars.
Referring to your letter of May 12, we wish to inform you that we have just received your amendment to the captioned L/C.
Immediately upon receipt of your above letter, we approached our mills with the request that they hasten their production of your contracted bars. But much to our regret they are not in a position to advance deliveries, as they are heavily booked with orders for months ahead. Under the present condition, the best the mill can do is to ship the whole quantity of 50 metric tons within the stipulated time of shipment, i.e. July.
We would ask you, therefore, to extend the shipment date and validity of your L/C to 15th and 31st July respectively.
While we are extremely sorry for our inability to advance the date of shipment of 50 metric tons to June to meet your urgent need, we can assure you that special care will be given to your order and that we shall do everything possible to ensure smooth shipment of the goods contracted.
Yours faithfully,
X X X
Letter 20
Gentlemen:
20 cases of Brother Sewing Machines shipped by S.S. “Goddess” arrived here yesterday. We had the cases opened and the contents examined by a local insurance surveyor in the presence of the shipping company’s agents. But much to our regret we have to inform you that four sewing machines in two cases of them were badly damaged. Obviously, the damage was caused by rough handling during transit.
We enclose the surveyor’s report and the shipping agent’s statement. As our order was placed on a CIF basis and you effected the insurance, we should be grateful if you would submit the insurance claim for us with the insurers. We expect to be compensated for the loss sustained in due course.
We hope no difficulty will arise in connection with the insurance claim and thank you in advance for your trouble on our behalf.
Yours faithfully,
X X X
Letter 21
Dear Sirs,
We duly received the documents and took delivery of the goods on arrival of s/s “Prince” at Hamburg.
We thank you for your prompt execution of this order. Everything appears to be correct and in good condition except in case No.3.
Unfortunately when we opened this case we found that the goods were short by 5 units. We have, as you know, demanded these items very urgently as we have only a few stocks.
This is the first time in all our transactions with you that some mistake has occurred, and we hope you will do your utmost to remedy it. We ask you, therefore, to ship the five typewriters by air immediately on receipt of this letter.
Yours faithfully,
X X X
Dear Sirs,
We have received the goods of our Order No.P2001, which you shipped by S.S. “Morning Star”.
From the Survey Report issued by the Commodity Inspection Bureau here you will see that there is a shortage of 868 kilos. As the packing remains intact, it is beyond doubt that the shortage occurred prior to shipment. Meanwhile the goods are much inferior to the samples you submitted to us before. Under the circumstances, we have to lodge claims with you as follows.
Claim Number Claim for Amount
GM-30 Short weight USD 1120.85
GM-40 Quality USD 1028.60
Plus survey charges USD 60
Total Amount USD 2209.45
Enclosed please find one copy each of Survey Reports No.3018 and No. 3028 together with our Statement of Claims. We hope you will give the matter your most favorable consideration and settle the claims as soon as possible.
Yours sincerely,
X X X
Dear Sirs,
We have received your shipment covering our order No. 1121 for 200 units of electric heater, which you shipped by M/S “President”, but much to our regret we have to inform you that we have found that one of the cases of your consignment is in a badly damaged condition. Among the goods, the panels of 20 heaters were broken and the mechanisms were exposed. It looks as if some heavy cargo had fallen on it.
As you see in our survey report stating twenty sets of heaters severely damaged, these goods are quite unsalable. Therefore we would ask you to ship replacements for the broken goods as soon as possible while we will register our claim with the insurance company. We hope the matter will come to your best attention.
Yours faithfully,
X X X
Gentlemen:
We thank you for your letter dated September 6, with the enclosure of Survey Report No. F5986.
You claim that the quality of the goods shipped per S.S. “East Wind” is inferior to the original sample and request us to make a 10% reduction on the contract price. This does not appear to us to be reasonable, as we sent you an advance sample prior to shipment, and not hearing from you to the contrary, presumed it to be acceptable to you. Meanwhile, this is a quality we have sold for years without receiving any complaints from other customers. It is made in our own mills, and the source of raw materials has not been changed.
However, considering our long-standing business relations and since the goods were examined by a Public Surveyor upon arrival, we will meet you halfway by offering a discount of 5%.
We hope that our proposal will be entertained by you for the settlement of the pending case so that we may continue doing business with you shortly.
We look forward to your early reply.
Yours faithfully,
X X X
Dear Sirs,
You were right to let us know about the unsatisfactory quality you found when your goods were put into the market. Your complaint is perfectly understandable; however we hope you will also see our viewpoint.
You asked us to alter our specifications to your need, and we informed you repeatedly that the change demanded a substantial revolution on our production system and it was beyond our technical standard.
However at your request we reluctantly had to manufacture the goods neglecting the level of our technique. We apologize for failing to perfect the goods you required but we will do our utmost to make you satisfied with our improved product in the near future.
Sincerely yours,
X X X
Dear Sirs,
We are really sorry for your complaint that your goods have been mixed up with others. We have made the most searching inquires but the only explanation we could find was that the labels had been confused. How this error failed to be found out by our checking system is beyond our understanding.
We hasten to offer our sincere apologies for this mistake which is all the more unfortunate as we were so pleased that you had given our goods such splendid admiration. It goes without saying that 20 sets were on their way to New York within a week on receipt of your letter and we hope that they will reach you in time to meet the anticipated demand for this article.
To compensate you to a certain extent for the trouble we have caused you, we will grant you a special discount of 1% for your next order within the amount of USD100, 000.
Yours faithfully,
X X X
Dear Sirs,
We thank you for your letter of May 4, with enclosures, claiming for shortage in weight and inferior quality on the consignment of the chemical fertilizer shipped per S/S “Red Star”.
On examination we found that some 50 bags had not been packed in 5-ply strong paper as stipulated in the contract, resulting in breakage during transit. However, the quality of the consignment was up to standard. We really cannot account for the reason of your complaint in regard to quality. But since the chemical fertilizer was examined by a public surveyor upon arrival at Shanghai and in view of our long-standing business relations, we cannot but accept your claims as tendered.
We therefore enclose our check No. 1485 for USD 20,073.00 in full and final settlement of your claims PBC-51 and 52. Kindly acknowledge receipt at your convenience.
We apologize sincerely for the trouble caused to you, and will take all possible steps to ensure that such a mistake is not made again.
Yours faithfully,
X X X
版权所有：西安文理学院英语写作中心 地址：西安市科技六路1号 电话：029-87878787